The Hacienda At Krystal Grand Puerto Vallarta (Adults Only), Puerto Vallarta
About the Hotel
The Hacienda At Krystal Grand Puerto Vallarta (Adults Only) is situated on the picturesque shores of Banderas Bay, offering a unique blend of luxury and Mexican colonial charm. Ideal for couples and friends with children over 13, the exclusive Hacienda section promises an intimate atmosphere adorned with lush vegetation. The hotel features an all-inclusive experience with access to multiple restaurants and bars, making it a significant location for those looking to explore the rich culture of Puerto Vallarta.
Location
Located just 6 miles from Lic. Gustavo Diaz Ordaz International Airport, the hotel offers easy access for travelers. Its prime location near Puerto Vallarta's Malecon enhances the guest experience, providing opportunities to explore local markets and cultural landmarks. The surrounding area features a vibrant atmosphere, perfect for those looking to witness the beauty of this charming port city.
Rooms
This hotel offers 192 exclusive suites, each uniquely decorated with a vibrant talavera background that reflects the essence of Mexico. Guests can opt for spacious accommodations featuring amenities like a private pool, terrace, or jacuzzi. All suites are equipped with a minibar and 24-hour room service, ensuring comfort and convenience during their stay.
Eat & Drink
The restaurant in The Hacienda section overlooks the main pool and features a diverse menu with seafood, snacks, and themed dinners based on occupancy. Guests can enjoy pre-dinner cocktails and tapas at O'West, the adults-only rooftop experience, while a range of culinary options across 12 dining venues caters to various tastes. The hotel emphasizes high-quality ingredients, whether enjoyed in casual settings or formal dining.
Leisure & Business
For relaxation, guests are encouraged to visit the onsite Ki Spa, offering a variety of wellness services, including a floatarium water experience. The hotel features two pools within a central courtyard, providing a social atmosphere for guests. Additionally, various activities and events are organized, allowing guests to engage in sports and leisure while maintaining their fitness at a fully-equipped gym.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Paid Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Baggage storage
- Private beach
- Elevator
- ATM/Cash machine
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness center
- Hiking
- Golf course
Services
- Valet parking
- Room service
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Children's play area
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Sun terrace
- Garden area
- Spa & wellness center
Room features
- Air conditioning
- Patio
- Terrace
- Ironing facilities
Bathroom
- Free toiletries
Location
Reviews and Ratings
The hotel had its ups and downs. The rooms were decent, and despite a vacant lobby, the thorough cleaning by housekeeping made a difference. The service was warm and welcoming, but there were some concerns about water quality. The location near the airport was convenient, though a bit noisy at times. The dining experience left something to be desired, with issues like water supply interruptions. Overall, a mixed experience with some positive highlights.
My stay at the hotel was a mixed experience. The rooms were very large and very clean, which made the trip even better. However, the dining options were disappointing, with below-par food quality. The inconvenience of the water cut off on the first night was a major drawback, but the dedicated staff did their best to assist us, making the service overall satisfactory.
The hotel offers spacious and clean rooms, but lacks AC in some, with a pleasant location and good dining options. The service is a mix of exceptional and lacking moments.
The hotel is situated in a lush and beautiful location but suffers from issues like lack of hot water and congestion during the day, although the view from the sky restaurant overlooking the ocean is stunning. The dining options might not always be impressive, with some issues with food quality, but the various salads give some variety. The service provided can be a mix, with commendable staff like Hector but an unpleasant experience with Sergio. While the rooms offer a decent stay with good views from certain angles, some maintenance issues like missing light bulbs can be a nuisance. A frat house atmosphere may deter from enjoying the environment. The facilities seem standard, possibly lacking in some areas.
My stay at the hotel had its ups and downs. The room had a mildew smell, the jacuzzi was dirty, and the water was cold, giving it an outdated vibe reminiscent of the 80s. I wasn't too picky but was disappointed with the cleanliness and the abrupt water cuts. The food options were limited, and the specialty restaurants were overpriced for the quality offered.
I found the hotel to be a great option for a relaxing stay near the beach and with some nice dining choices. The rooms were comfortable but had a slight mildew smell, likely due to the water nearby. The service was friendly, even though the staff seemed inexperienced. The location was convenient for the beach but required a short taxi ride to town. The dining options were varied and satisfying, with a lovely buffet each morning. Overall, a decent value for the money.
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