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The Hacienda At Krystal Grand Puerto Vallarta (Adults Only), Puerto Vallarta

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From192US$ /night
Check-in
08Jun2025Select date
Check-out
09Jun2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Ave De Las Garzas 136 Zona Hotelera, Puerto Vallarta, Mexico, 48333

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite Pool View
Max:
2 persons
43 m² 
Bed options:
1 King-size bed
Pool view
Coffee machine
Bathtub
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Suite Private Pool
Max:
2 persons
43 m² 
Bed options:
1 King-size bed
Private pool
Coffee machine
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Junior Suite Terrace
Max:
2 persons
54 m² 
Bed options:
1 King-size bed
Coffee machine
Bathtub
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Getting around

A list of all available modes of transport

City Centre
Puerto Vallarta 1.9 km
Airports
Lic. Gustavo Diaz Ordaz (PVR) 6.5 km
Tepic (TPQ) 175.4 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Paid Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Private beach
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Hiking
  • Golf course
  • Yoga class

Services

  • Valet parking
  • Room service
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Board games
  • Children's play area

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Steam room
  • Body scrub
  • Facial
  • Treatment room
  • Back massage
  • Head massage

Room features

  • Air conditioning
  • Patio
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries
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Location

Ave De Las Garzas 136 Zona Hotelera, Puerto Vallarta, Mexico, 48333
Map view
Ave De Las Garzas 136 Zona Hotelera, Puerto Vallarta, Mexico, 48333
Nearby
Beach
Soriana Super Playa de Oro
850 m
Mall
Peninsula Plaza Vallarta
320 m
Night club
Barrabar
320 m
Beach
Playa de Oro
850 m
Mall
Soriana
320 m
Restaurants
Mariscos 8 Tostadas
970 m
Av. Francisco Medina Ascencio Corner with Fluvial Vallarta
McCarthy's Irish Pub
510 m
Boulevard Francisco Medina Ascencio #2485. Plaza Peninsula
Sabores de Mexico
320 m
Otro Francisco Medina Ascencio 2699
Restaurante Icu
1.1 km
Avenida Francisco Medina Ascencio 2550 Esquina con Mike Lemus
Sushipop
580 m
Boulevard Francisco Medina Ascencio 2485 Place TE06
Porfirio's Restaurante Vallarta
540 m
Boulevard Francisco Medina Ascencio
Azul Vallarta
360 m
Calle Playa de Oro # 126 L 2 Zona Hotelera Norte
Kiosco Maritimo
570 m
H.Escuela Naval #2753 Plaza Nuevos Horizontes Local # 7
El Oasis Del Holi
970 m
Entre condominios Gran Venetian y condominios Peninsula Rio Pitillal

Reviews and Ratings

Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
clean
friendly staff
noisy location
dining issues
6.4/10
Nice
Rooms
6.7
Location
6.8
Service
6.7
Dining
5.8
Guest reviews
6.4/10
based on 6 reviews
8.0
8.0/10 based on 144 reviews
Steven
United States, January  2024
6.4/10

The hotel had its ups and downs. The rooms were decent, and despite a vacant lobby, the thorough cleaning by housekeeping made a difference. The service was warm and welcoming, but there were some concerns about water quality. The location near the airport was convenient, though a bit noisy at times. The dining experience left something to be desired, with issues like water supply interruptions. Overall, a mixed experience with some positive highlights.

Rooms
7.0
The rooms were okay for the price point, thanks to housekeeping's efforts.
Service
8.0
The service was friendly and welcoming, with memorable interactions with staff members.
Location
6.0
The location near the airport was convenient, but noise could be an issue at times.
Dining
5.0
The dining experience had its shortcomings, including water supply disruptions.
Facilities
6.0
The facilities met basic needs but could improve in certain areas.
clean
noisy location
Justin
United States, September  2023
6.0/10

My stay at the hotel was a mixed experience. The rooms were very large and very clean, which made the trip even better. However, the dining options were disappointing, with below-par food quality. The inconvenience of the water cut off on the first night was a major drawback, but the dedicated staff did their best to assist us, making the service overall satisfactory.

Rooms
8.0
The rooms were very large and very clean, making the stay comfortable.
Service
7.0
The service provided by Hector, Gabriel, Beatriz, and Ysbeth was exemplary, ensuring a memorable experience with their genuine interest in helping us explore beyond the hotel.
Location
6.0
The location was quite nice with convenience stores and massage parlors nearby, but lacked direct ocean views and sunlight, making it somewhat enclosed.
Dining
5.0
The dining experience was below expectations with recycled food that tried too hard to look fancy. The inconvenience of the water cut off on the first night further added to the disappointment.
Facilities
5.0
The facilities were average with some inconvenience due to the water main break on the first night.
Elizabeth
United States, September  2023
7.6/10

The hotel offers spacious and clean rooms, but lacks AC in some, with a pleasant location and good dining options. The service is a mix of exceptional and lacking moments.

Rooms
7.0
The rooms are very big and spacious, sparkling clean every day.
Service
6.0
The service is a mixed bag, with some staff members providing exceptional assistance while others lack the proper attitude for hospitality.
Location
9.0
The location is perfect for those looking to relax, with a newer and nicer environment away from the hustle of town. The resort also offers easy access to various attractions.
Dining
8.0
The dining options, although with some negatives like using day-old bread, provide plenty of choices and above-average quality for an all-inclusive buffet.
Facilities
8.0
The hotel offers various facilities including room service, car hire, dry cleaning, laundry, valet parking, and tours assistance.
Walter
United States, July  2023
6.0/10

The hotel is situated in a lush and beautiful location but suffers from issues like lack of hot water and congestion during the day, although the view from the sky restaurant overlooking the ocean is stunning. The dining options might not always be impressive, with some issues with food quality, but the various salads give some variety. The service provided can be a mix, with commendable staff like Hector but an unpleasant experience with Sergio. While the rooms offer a decent stay with good views from certain angles, some maintenance issues like missing light bulbs can be a nuisance. A frat house atmosphere may deter from enjoying the environment. The facilities seem standard, possibly lacking in some areas.

Rooms
7.0
The rooms provide a decent stay with good views from certain angles but have maintenance issues like missing light bulbs.
Service
6.0
The staff can be a mix, but there are some commendable members like Hector while others like Sergio may not meet hospitality service standards.
Location
6.0
The hotel is situated in a lush and beautiful location but suffers from issues like lack of hot water and congestion during the day. The view from the sky restaurant overlooking the ocean is stunning.
Dining
5.0
The dining options might not always be impressive, with some issues in food quality, although the various salads provide some variety.
Facilities
6.0
The facilities seem standard, possibly lacking in some areas.
Charles
United States, June  2023
5.4/10

My stay at the hotel had its ups and downs. The room had a mildew smell, the jacuzzi was dirty, and the water was cold, giving it an outdated vibe reminiscent of the 80s. I wasn't too picky but was disappointed with the cleanliness and the abrupt water cuts. The food options were limited, and the specialty restaurants were overpriced for the quality offered.

Rooms
5.0
The room had a mildew smell, the jacuzzi was dirty, and the water was cold, not meeting expectations of a 5-star stay.
Service
7.0
The staff was excellent in ensuring a relaxing vacation, although they fell short of expected standards with some non-accommodating experiences.
Location
6.0
The location was conveniently close to the airport without the noise disturbance, but lacked vibrancy compared to other areas. Poolside services were well-timed and enjoyable.
Dining
5.0
The dining options were limited, and the specialty restaurants were overpriced. The constant same food offering became a repetitive experience.
Facilities
5.0
The facilities were average, with minimal variety and cleanliness concerns.
Jim
United States, May  2023
7.2/10

I found the hotel to be a great option for a relaxing stay near the beach and with some nice dining choices. The rooms were comfortable but had a slight mildew smell, likely due to the water nearby. The service was friendly, even though the staff seemed inexperienced. The location was convenient for the beach but required a short taxi ride to town. The dining options were varied and satisfying, with a lovely buffet each morning. Overall, a decent value for the money.

Rooms
7.0
The rooms are spacious and beautifully appointed, but there was a slight mildew smell present, probably due to the proximity to the water.
Service
6.0
The service is friendly, though the staff seemed poorly trained.
Location
8.0
The location is good for the beach but may require a taxi ride to reach the downtown area. It is centered around beauty and points of interest like Zona Romántica.
Dining
8.0
The dining options were varied and satisfying, with a nice buffet each morning.
Facilities
7.0
The facilities were decent, with access to a mix of amenities for a comfortable stay.
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Check-in
08Jun2025Select date
Check-out
09Jun2025Select date
Rooms and Guests2 Guests, 1 Room